Sewage Cleanup and Restoration

Sewage belongs in one place and one place only, in the sewers. The unfortunate reality is that sometimes it finds its way into other places. 

The mess that comes from sewer system backups should be considered unsafe and contaminated. Only highly-trained professionals should handle the cleanup. Sewage may contain bacteria and viruses that could cause serious illness.

To properly address a sewage leak you need access to the proper training and equipment. If you live in the Greene County area, let our highly trained staff help you! 

Our SERVPRO team is prepared and specially trained to address a sewage backup.

Call us to learn more about how we can help, (423) 638-1104

Sewage Backup or Toilet Overflow? Call Us Today – (423) 434-0046

There are three major types of contaminated water. SERVPRO of Johnson City and Washington County will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.